from customers I've helped!
"A WONDERFUL company to have on Speed-dial!!! I have had a great relationship with Integrity! They have..."
Denise W. of Washington DC, MD
A WONDERFUL company to have on Speed-dial!!! I have had a great relationship with Integrity! They have replaced a complete roof on my primary residence, a partial roof repair on a rental property and provided other services on my Mom's home (at my direction) as well. Everyone that I have encountered from "Elise" at the main office that orchestrates most of the day to day activities, to the estimators and to include each workman, has been a pleasure. They embody their name as a brand. The partial roof and gutters had to be completed on the rental property before a scheduled city inspection and the job, as always was completed on time with no additional charges. When there was uncertainty as to the problem causing a leak around a front window they kept trying until my issue was resolved. I was happy to have Integrity repair the inside damage (sheet rock and painting) that was a result of the leak as well. Just recently, I had a drip in the ceiling of the bathroom on a lower floor. "Ben" came out to take a look. After checking outside since the leak was near the window like in the front of that property that had required a sealant to be applied to the brick, seeing no problem he checked the bathroom upstairs. He concluded that it was due to water getting under a loose tile that needed caulking. He caulked the area upstairs which took care of the problem downstairs - and then the best words everyone loves to hear - no charge! Thanks Integrity for Your Integrity!!!!
Washington DC, MD
"Everybody involved in this most recent project was top-notch."
Jack Kammer & Claire F. of Highland, MD
Everybody involved in this most recent project was top-notch. The two fellows who did the repair were great, Elise was delightful and efficient, and your man Ben Curtis inspired a lot of confidence in the way he accurately and precisely diagnosed and explained the problem and then outlined the solution in a way I could understand.
You have a great team.
And maybe that's because they have a great coach.
Jack Kammer & Claire F.
"We had a new front door put on the house, which is fantastic. It makes a huge difference in the efficiency in..."
Mark & Lee F. of Berwyn Heights, MD
Mark and Lee enjoyed their time at our Customer Appreciation Event, they were also one of the big winners in our raffle! They had some nice comments about us and our work ethic.
Mark & Lee F.
Berwyn Heights, MD
"Last month, we had a leak in our ceiling and called you for an estimate. I want to let you know how..."
Melanie & Brian M. of Lothian, MD
Last month, we had a leak in our ceiling and called you for an estimate. I want to let you know how impressed we are with Integrity: Elise Bell, who handled our initial call, was extremely helpful and courteous. She set Mike Shin up for an appointment to come out and give us an estimate: the original time turned out to be a schedule conflict, but Mike was really great about following up with us. He worked with us to fit us in at the first available opportunity, even though that particular week was already overbooked for him.
Since the source of the leak wasn't obvious, Mike suggested that we get a handyman to cut into the drywall of the ceiling and track it down internally. We did so, and the source of the leak turned out to be a pipe from an upstairs HVAC unit--not a roof issue after all!
We really appreciate that Mike was not willing to go forward with a roof repair until he was sure where the problem was. This took place last month: the hurricane was due to hit in two days, and when Mike arrived, he was ready and willing to set us up with an emergency repair. (With the impending storm, WE were ready and willing to have an emergency repair!) To his credit, Mike did not take advantage of the situation just to get the job. Thanks to his honesty and professionalism, we didn't waste a lot of money and resources to fix a roof that didn't need it.
I just wanted to follow up and let you know that we won't be needing a roof repair this time around. However, because of Mike's stellar service, (not to mention the great first impression we got from Elise), we won't hesitate to call again for any future needs.
Melanie & Brian M.
"My husband and I wish to thank you and your company for the beautiful job you have done on our house.
Madeline & Jim W. of Huntingtown, MD
My husband and I wish to thank you and your company for the beautiful job you have done on our house.
You and your company certainly live by the golden rule. Do unto others as you would have them do unto you, is exactly what you did for us.
We had so called professionals work on the house before, the result was a disaster. My daughter-in-law came to our rescue by giving us your name and phone number.
You came and talk to us face to face giving us ideas for repairing and fixing our home.
The job done by you is perfect. I am so happy with the windows and doors installed by your Integrity. There are no gaps, no sags, and no drafts. I highly recommend you to anyone wishing to have work done on their home. Your phone number is in our phone book, ready to be dialed when your service is needed. We once more thank you for a job well done. Your service was courteous, polite and friendly.
Madeline & Jim W.
Elise Mundy from Integrity Home Pro
Title: Office Administration
Hometown: Bowie, MD
I have been with Integrity Home Pro for many years. I have my Bachelor of Science in Organizational Communications. My day to day position includes; answering phones, scheduling appointments, ordering materials, processing paperwork, bill collection, job costing, paying invoices, arranging material deliveries, sending invoices, setting up home shows, and scheduling services. More than likely, I will be the voice you hear when you decide to take that first step in your home project and call our office.
I like to read, go on walks with my dog, hang out with family and friends, and garden.