Dan and Joanne initially wanted to replace their old wooden entry door and sidelights with a steel door and new sidelights, but when Integrity Remodeling Consultant, Ben, visited their home to give an estimate for installing a new steel door and sidelights, he discovered termite damage in the threshold and trim around the existing door.
It is Integrity’s policy to not upsell services for which the customer has not inquired. On the occasion that a team member discovers something amiss during the estimate process (leaks, mold, termite damage, etc), they will point it out to the customer. In Dan and Joanne’s case, this information was appreciated, and they chose to have the termite damage repaired at the time the new door was installed.
The Integrity Crew tore out the rotted and termite damaged areas of the threshhold and the trim, introduced supports between the floor joists, added new subfloor, then matched and installed the hardwood flooring near the doorway. Next came the Provia door and sidelite installations, new trim and the job was completed. Dan and Joanne were happy with the finished product, and glad that the termite damage was contained and repaired.
Give us a call and set up an appointment for a specialist to come out and speak with you about your home improvement needs. We are on a mission to make customers happy and their homes more beautiful, efficient, and safe, one home at a time!